1. Commitment
Rockway is committed to providing information and communications in an accessible manner and to meeting applicable accessibility and human-rights obligations. The site is designed with WCAG 2.1 Level AA as an ongoing target. This statement is not a claim that every page has completed a formal conformance audit.
2. Current approach
- Semantic headings, landmarks, labels, and descriptive link text.
- Keyboard-operable navigation, forms, address suggestions, and checkout controls.
- Visible focus indicators, readable contrast, responsive layouts, and text alternatives for meaningful images.
- Plain-language status and error messages associated with the relevant task.
- A required native checkbox for checkout agreement, with linked policies that can be retained or printed.
- Review and correction of financial and delivery information before payment.
3. Accessible formats and communication supports
Website and policy information is available in an accessible format or with communication supports upon request. Rockway will consult with the person making the request to identify a suitable format or support and will provide it in a timely manner at no additional cost, except where another law permits a charge. Use the contact formand describe the information or task and preferred support.
4. Feedback and barriers
If you encounter a barrier, include the page address, the task you were trying to complete, the browser or assistive technology if you are comfortable sharing it, and the format in which you would like a response. Rockway will review the report, provide assistance, and use the feedback to prioritize improvements. Urgent order assistance can be requested through the customer-service contact listed below.